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Privacy Policy

(Effective as of March 2024)

Introduction

At NOKIX Sparkling Water, a brand under DrinkUp Kings LLC, your privacy is not just a priority; it's a part of our commitment to you. We understand the importance of safeguarding your personal information and are fully dedicated to ensuring its security and confidentiality. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of the information we receive from you. It applies across all platforms and services associated with NOKIX Sparkling Water, ensuring a consistent level of protection. By accessing our website and services, you acknowledge and consent to the practices described in this Policy. We pledge to handle your data responsibly and in accordance with this Policy, maintaining transparency and respect for your privacy at every step.

Information that is Collected

Our commitment to an engaging and personalized user experience leads us to collect a variety of personal information. This includes data gathered during website registration and interaction, such as through online forms, quizzes, and surveys. We also collect information through your responses in our flavor quiz, designed to identify your preferred NOKIX flavors. Currently, our flavor quiz is temporarily unavailable as we work on enhancing our offerings. We look forward to reintroducing it soon, allowing us to collect information that helps us tailor our products and services to better meet your preferences. The types of personal information we typically collect comprise your name, for personalizing our communications; contact information including email addresses and telephone numbers, which enables us to send you updates and offers; your postal address, necessary for shipping and direct mail communications; and your flavor preferences, which assist us in tailoring our product development to better suit your tastes.

Purpose of Information Collection and Usage

We believe in creating a dynamic and interactive relationship with our customers. The information we collect serves multiple pivotal purposes:

  1. Enhancing Customer Experience: Personal details like name and flavor preferences allow us to tailor our communications and offers, making them more relevant and enjoyable for you. By understanding your tastes, we can provide personalized recommendations and keep you informed about flavors that match your preferences.
  2. Effective Communication: Our contact information, including email and postal addresses, is essential for keeping you in the loop. We use these details to send you updates on new products, special promotions, and upcoming events that might interest you. Our goal is to ensure you never miss out on what's new and exciting at NOKIX.
  3. Product Development and Improvement: Insights from your interactions, especially through the flavor quiz, are invaluable in shaping our product line. They guide us in developing new flavors and enhancing existing ones, ensuring that our products continuously evolve to meet your tastes and preferences.
  4. Customer Support and Service: Contact details like phone numbers, address, and email addresses are crucial for our customer service team. They enable us to promptly respond to your queries, offer support, and ensure a seamless customer experience.
  5. Marketing and Promotions: We use the information to inform our marketing strategies, ensuring that our advertising and promotional efforts are targeted and effective. This helps us reach the right audience with messages that resonate and engage.

Sharing Your Information with Third Parties

We do not sell or rent your personal information to non-affiliated third parties. Your trust is important to us, and we ensure that your information remains confidential and used in accordance with this Privacy Policy.

In the event that NOKIX or DrinkUp Kings LLC is sold, we may transfer or disclose your personal information to a purchaser or prospective purchaser. This transfer will be solely for the purposes of evaluating the proposed transaction or for other uses that are in line with this Privacy Policy.

We may engage with third-party advertising agencies to collect data and serve ads when you visit our website. These agencies may use information about your visits to our and other websites in order to provide advertisements about goods and services of interest to you. This process helps us to tailor our marketing efforts more effectively and provide you with offers that align with your interests.

We may disclose your information if required by law or if we believe that such action is necessary to comply with legal proceedings, respond to requests from public and government authorities, enforce our terms and conditions, protect our operations, rights, privacy, safety, or property, and/or that of you or others.

If you participate in a contest, survey, promotion, our rewards program, or other special offers, we may share your personal information with our affiliates who assist us in managing these activities. This sharing is solely for the purpose of allowing them to communicate with you and provide necessary services related to these activities. Communication may occur through various channels, including email, social media posts, or other methods, ensuring you stay informed and engaged with our latest offers and events.

Our websites and social media pages may include links to other websites operated by third parties. Please be aware that these external websites may collect your personal information, and our Privacy Policy does not extend to these entities. We do not assume any responsibility for the actions, practices, and omissions of these third-party websites. We strongly recommend that you review the privacy policies of every website you visit, especially those that collect personal information, to stay informed about how your data may be used and protected.

Cookies and How We Use Them

While we currently utilize Google and Meta tags for analytics and performance improvements, we plan to use cookies directly in the future to further enhance your experience on our site. This will allow us to remember your preferences, track quiz interactions, and provide tailored content. We commit to updating our practices and this policy to reflect these changes as they occur.

At NOKIX Sparkling Water, we use "cookies" to enhance your experience on our website and to track your preferences and activities. Cookies are small data files that are transferred to your computer's hard drive by our website. They play a key role in making your visits more efficient by remembering your preferences. For instance, cookies are instrumental in tracking your results and preferences in our Flavor Quiz, enabling us to tailor suggestions and experiences that resonate with your taste.

Cookies may store various types of information, including how often you visit our site, any registration details, and how frequently you view certain pages or items on our website. This practice of using cookies is widespread among major websites as it significantly improves client service.

Your web browser is likely set up to accept cookies by default, but you can modify your browser settings to block cookies if you prefer. Your browser's help files should provide instructions on blocking cookies, receiving notifications of new cookies, and disabling cookies entirely. However, it's important to remember that disabling cookies might limit some functionalities of our website and affect your experience, particularly in areas like our Flavor Quiz where cookies provide personalized experiences.

Online Tracking and Personalized Advertising

We may utlize third-party advertising networks to enhance your experience by delivering personalized advertisements on our website. These networks utilize various tracking technologies, such as cookies and pixel tags, to collect information about your browsing habits and preferences. We are committed to protecting your privacy and do not share your personal information with these networks without your explicit consent. However, the data collected by these networks helps in providing advertising content tailored to your interests, based on your online activities and location. It's important to note that adjusting your browser settings to block cookies may not fully inhibit the data collection practices of these third-party networks, and their practices are governed by their own privacy policies, separate from ours.

If you prefer not to receive targeted advertising, there is an option to opt out of certain network advertising programs that use your information. This can be done by visiting the DAA Opt-Out Page. Opting out doesn't mean you won't see ads online; it simply ensures that the ads you see will be less personalized to your interests. In addition to this, many modern browsers offer a “Do Not Track” feature, allowing users to express a preference not to be tracked across websites. However, it is important to understand that currently, our website does not respond to these “Do Not Track” signals.

Retention of Your Personal Information

We understand the importance of safeguarding your personal data. We store your personal information only for the period that is reasonably necessary to fulfill the purposes outlined in this Policy. The duration of this storage aligns with our commitment to meet your service expectations and comply with legal obligations. After this period, we ensure that your personal information is either securely deleted or anonymized, adhering to applicable laws and regulations. Our approach ensures that we retain data only as long as needed to provide you with high-quality service and maintain compliance with legal requirements.

Safeguarding Your Information

At NOKIX Sparkling Water, ensuring the security of your personal information is a top priority. We employ a blend of technical, physical, and administrative safeguards to mitigate the risks of loss, misuse, unauthorized access, disclosure, or alteration of your information. Our protective measures are as robust as those we use for our own confidential data.

While we strive to provide the highest level of security, it's important to acknowledge that no system or network can guarantee absolute security. Therefore, we cannot assure the invulnerability of your information against all potential security breaches. However, we are committed to continuously enhancing our security protocols and keeping your data as secure as possible.

California Residents' Privacy Rights

Under California law, residents of California have specific rights regarding their personal information. This section details your rights and explains how to exercise them.

Your Rights and How to Exercise Them:

California residents have the right to request disclosure about the collection and use of their personal information over the past 12 months. Upon receiving and verifying your consumer request, we will provide you with the following information:

  1. The categories of personal information we have collected about you.
  2. The sources from which the personal information was collected.
  3. Our business or commercial purpose for collecting that information.
  4. The categories of third parties with whom we share that personal information.
  5. The specific pieces of personal information we have collected about you (also known as a data portability request).
  6. If we disclosed your personal information for a business purpose, a list disclosing:
    • Disclosures for a business purpose, identifying the personal information categories obtained by each category of recipient.

To exercise your access, data portability, and deletion rights, please submit a verifiable consumer request to us via email at support@nokixsparkling.com. You are entitled to exercise these rights up to twice in a 12-month period. Your request should:

  • Provide enough information to enable us to reasonably verify that you are the person about whom we collected personal information or an authorized representative of that person.
  • Describe your request with enough detail that allows us to properly understand, evaluate, and respond to it.

We are dedicated to protecting the privacy of our customers, especially those residing in California, and we are committed to complying with California law in our handling of personal information.

Use by Children

NOKIX Sparkling Water's websites, applications, and services are not designed for or targeted at children under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that we may have inadvertently collected information from a child under the age of 13, we encourage you to contact us immediately. Upon being contacted by a parent or guardian, we will provide an opportunity to review the child\'s information. You may also request the deletion of this information and prohibit any further use of the data. We take children's privacy seriously and urge parents or guardians to play an active role in their children's online activities and interests.

How to Access or Modify Your Personal Information, Withdraw Consent, or Contact Us for any other reason

We are committed to maintaining the accuracy and currency of the personal information we collect. You have the right to access, correct, or delete your personal information in our possession. Should you wish to review or modify any personal information, or if you decide to withdraw your consent to our use of your data, please contact us at support@nokixsparkling.com. We encourage you to reach out to us with any queries or concerns regarding our Privacy Policy or data handling practices. We acknowledge that your consent is paramount; hence, you are free to change or withdraw it at any time, although this may impact our ability to provide certain services to you.